HUMAN RESOURCE MANAGEMENT TECHNIQUES IN MULTICULTURAL ENVIRONMENT

Globalisations of business and unprecedented movement of labour across borders have created organizations that comprise a mixture of people from many different cultures. Managing an organization with a multicultural workforce creates challenges in terms of management practices and leadership style, due to the difference in viewpoints it elicits. Overall benefits and problems of culturally heterogeneous organization can be closely related to how effective it is managed. Most importantly, having a culturally heterogeneous workforce can be seen upon as a competitive advantage. Culturally diverse organizations can try to raise employees' consciousness and awareness about differences that exist across cultures and subgroups, in order to address stereotypical attitudes and views. Furthermore, organizations develop communication competency to avoid miscommunication and misunderstandings and put effort on turning diversity visions into reality in order to keep the trust of involved parties. Workforce diversity is a common phenomenon in many organizations today and there are many benefits connected to it while there are some problems as well.